Wholesale Terms & Conditions

Daisy Thirteen logo

 

Seller:
Daisy Thirteen
Box 796 Grunthal, MB R0A 0R0
204-392-2837
daisythirteen.ang@gmail.com

 

Ordering:
Wholesale orders can be placed via email at daisythirteen.ang@gmail.com, or online at daisythirteen.com/collections/wholesale-collection.
The Buyer/Stockist will receive an order confirmation via email before any product is shipped. By receiving the confirmation email, the Buyer/Stockist agrees to receive the purchase order as quoted.
The buyer has 24 hours from the time the confirmation email is received to contact Daisy Thirteen regarding cancelling or adjusting the purchase order.

 

Pricing: 
All pricing is listed in CAD. Authorized retailers will receive 50% off the Suggested Retail Price. Prices are subject to change without notice.

 

Minimums: 
First Order: $160 (before taxes and shipping)
Re-Orders: $125 (before taxes and shipping)

 

Payment Terms: 
Full Payment is required before shipping and we accept credit cards or PayPal.
Applicable taxes will be charged.

 

Sales Tax
The Buyer/Stockist agrees to assume sole responsibility of collecting, reporting and remitting all taxes to the correct tax authority for all business transactions, sales or revenue stemming from the sales of the Wholesaler's products.

 

E-commerce
No products or goods purchased from or produced by Daisy Thirteen shall be resold by or through any on-line auction or online store (including but not limited to eBay, Amazon or Kijiji) without the express, written authority of Daisy Thirteen. If the Buyer/Stockist resells via third-party, the relationship between Buyer/Stockist & Seller will be terminated.

 

Shipping and Lead Time:
Please allow at least 10-14 business days from the time of your order for completion of items. Larger orders may require more time; please contact us for information about availability. Our curated packs are usually pre-made, so these should ship within 1-3 business days. During high seasons (Nov-Dec), we may require more time for all orders.  

Shipping costs are to be paid by the buyer and we offer flat rate shipping based on order values as listed below. Shipping costs are subject to change without notice.
·         $20: $85 and under (12 blocks or less)
·         $25: $86 - $255 (13 - 36 blocks)
·         $30: $256 - $400 (37 - 57 blocks)
·         $40: $401 - $600 (58 - 85 blocks)
·         $50: $601 and up (over 85 blocks)

We generally ship with Canada Post or Purolator, unless there is a more economical option available. Tracking will always be provided. If your order arrives damaged or opened, please take photos and notify us as soon as possible so that we can make an insurance claim. 

 

Return Policy:
We do not accept returns but will happily replace any item that is defective.
The Buyer/Stockist must make any claims of defects, including but not limited to those related to shortages, quality, or specification, within the first 5 days after the receipt of merchandise. It is the responsibility of the Buyer/Stockist to inspect upon receipt that all merchandise delivered matches the order.
SHORTAGES: In the event of a product shortage, Daisy Thirteen will give the Buyer/Stockist the option to either have the missing product shipped to them at once or to have the amount of the product credited to their account. Please contact daisythirteen.ang@gmail.com regarding shortages.
DAMAGED ITEMS: In the event of damaged products, the Buyer/Stockist is to take a picture of the product and e-mail it to daisythirteen.ang@gmail.com.
RETURNS: Only granted in the event of defective goods.

 

About the Blocks:
Our blocks are all made from salvaged wood from new-build houses. Only water-based gel stains are used, and after the ink transfer, the fronts of the blocks are sealed with a water based sealant. They are intended for indoor use only.
Some amount of distressing will occur as a natural process of the technique used, especially with the distressed black blocks, but we always ensure that all the important bits are there. Because we use only salvaged wood, there will be bumps and knots and some rounded corners, resulting in each block being unique.

Most of our blocks come in 2 colour options:

  • Whitewashed 
    • A nice light option that allows the wood grain to shine.
  • Distressed  Black 
    • The front is stained a medium brown, which shows through the text, and the edges and back are stained black.

Custom blocks:
Custom blocks will require a $10 design fee for the first one, then you can order as many as you like after that. I will provide font choices and a proof for your approval, but keep in mind that we mostly work with text. Because of the technique we use, simple is better.  Daisy Thirteen retains all rights to the work, and the Buyer/Stockist may not use the designs elsewhere.

 

Copyrights:
All of our designs are subject to copyrights. The purchase of our blocks does not transfer reproduction rights. Daisy Thirteen retains all rights to the designs.

 

Acceptance of Goods with Known Defects
The Buyer/Stockist must notify the Seller in writing of all claims for damages resulting from late delivery or any other defect that is known to the Buyer/Stockist at the time merchandise is accepted. The Buyer/Stockist hereby waives any claim for damages resulting from any defect the Buyer/Stockist is aware of, including late delivery, at the time the merchandise is accepted.

Misrepresentations:
The Buyer/Stockist agrees that Daisy Thirteen makes no warranty, express or implied, as to the merchantability of Daisy Thirteen products. The Buyer/Stockist also agrees that Daisy Thirteen is not liable for any misuse or misrepresentations of the goods by the Buyer/Stockist.


Severability:
If any provisions or sections of this agreement shall be deemed unlawful, void or for any reason unenforceable, then that provision or section shall be deemed severed from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

 

Creating a handmade product is important to us, as is letting people know that it is a handmade product. All of the blocks will have a label on the bottom with the Daisy Thirteen logo and the text “handmade in Canada”.

 

We look forward to working with you!